FAQ

New Reservations:

For guests making new reservations for arrival dates on or after June 1, 2021, guests must cancel by 3PM, 72 hours prior to arrival to avoid a penalty of one night’s room and tax.

Existing reservations:

For guests with existing reservations for any future arrival date, the policies that were in place at the time of reservation, or as previously communicated, will continue to be honored. Please note that any changes to existing reservations will be subject to availability and any rate differences. You can modify your existing reservation in the booking engine (below the calendar, bottom right – select “Modify/Cancel Reservation”) or by contacting our teams on property as follows:

Ingleside Estate
(760) 325 0046
guestservices@inglesideinn.com

Third Party Reservations: 

Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider for information on their policies.

Please note on the cancellation policies listed above:

• Some exclusions may apply. May exclude periods with special event restrictions or peak demand weeks. Please refer to individual property rate rules for details.
• For individual reservations booked into a pre-existing group block, please refer to cancellation terms quoted at the time of reservation. For more information, please contact the group organizer or the hotel.
• Please note that this policy does not apply to travel associated with a Group booking. For guests with Group reservations (e.g., for meetings, events or conferences), please review the booking rate rules and contact the group organizer/hotel for more information.
• Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider directly for further information.

We will continue to update our websites and communicate through social media as things change.

We sincerely thank you for choosing to stay at Ingleside Estate and we look forward to welcoming you.

Reservations must be guaranteed by a major credit card when you book. Blackout dates are subject to their own rules. For security purposes, please provide a valid government or state-issued photo ID at check-in. To cover incidentals, $200/day will be authorized on your credit card.

Check in time is after 4:00 pm and check out time is 11:00 am. Arriving early or need that extra hour of sleep? We’ll do our very best to accommodate you (based on availability) – just let us know in advance. If we can’t, we’ll gladly stow your luggage safely and securely, until you’re ready to move on. Late check out fees may apply. If you check out or leave before your scheduled departure date, there is a fee of one night’s stay plus tax.

Room rates are subject to a nightly Room Occupancy Tax of 11.5%, CA State Tourism fee of .195%, 1% Greater Palm Springs TBID and a $40 daily resort amenity fee (+tax).

Daily Resort Amenity fee is $45 + tax and includes:

• Wi-Fi
• Outdoor heated pool
• Outdoor heated Jacuzzi
• Self parking available off-site (please note, Ingleside is not responsible for self parked vehicles off-site)
• Outdoor hammock
• Outdoor fire pit

We love your furry friends and they are definitely welcome at Ingleside Estate.

Please note our pet fee/policy includes:

• $100 one time, non-refundable cleaning fee (pet pet)
• 2 pets max
• Max weight of 45 lb per pet
• Sorry, no cats
• Additional fees may apply for deep cleaning or damages that occur

Smoking is prohibited in all guest rooms or on the property outside of any designated smoking areas. A smoking cleaning fee of $400 will be assessed in the event smoking does occur in the guest rooms.

Valet parking is not being offered at this time. Self parking behind the hotel or on the street is available.

To ensure a pleasant and comfortable stay for all our guests, we have established the following policy:

1. Age Requirement: Ingleside Estate is designated as an adults-only accommodation. Guests staying at Ingleside Estate must be 18 years of age or older to check-in and stay on the premises.

2. On-Site Restaurant, Melvyn’s: While Ingleside Estate maintains an adults-only policy, we are pleased to offer our on-site restaurant, Melvyn’s, as an exception. Melvyn’s is open to individuals of all ages. Whether you’re staying at our hotel or simply visiting the area, we welcome you to dine with us and experience the culinary delights offered by Melvyn’s.

3. Accompanying Minors: We understand that travel plans may involve accompanying minors. However, please note that while Melvyn’s welcomes guests of all ages, Ingleside Estate itself is reserved for adults aged 18 and above.

We love our spaces just as much as you do — and we’re so happy you’re excited to photograph and share! With that in mind, we ask you please respect our highly-designed spaces and the privacy of our hotel guests and visitors while taking any images. Our goal is to create a one-of-a-kind Ingleside Estate experience for all!

Mobile phone photography is permitted with limitations:

• No more than 5 minutes of dedicated photo taking please
• Privacy and respect for hotel guests must be observed at all times.
• Doors, hallways, passages, elevators, etc. may not be blocked for any reason.
• Spaces must remain 100% intact – furniture, design elements, seating, etc. cannot be moved, rearranged, or stood on.
• Respect for the working staff must be considered at all times

Learn more about professional photo shoot inquiries HERE.

Yes, we do have connecting rooms.

We do offer ADA compliant rooms.

Due to local restrictions we are not currently offering room service.

We do not have a formal business center but can provide various executive services including:

• Complimentary printing for boarding passes
• Executive boardroom, meeting rooms and private event spaces
• Video conferencing
• State-of-the-art audio/visual equipment

Hike to a waterfall oasis at Tahquitz Canyon: This two-mile loop leads to a 50-foot waterfall tucked into Tahquitz Canyon. The falls are located within the Agua Caliente Band of Cahuilla Indians reservation.

Look at prickly plants at the Moorten Botanical Garden: Though only an acre in size, this botanical garden is packed with prickly varieties of cacti and other desert plants. The family-owned garden dates back to the 1930s and harbors more than 3,000 specimens of desert plants from around the world, grouped by region

Explore the massive estate at Sunnylands: Sunnylands, the former winter retreat for the wealthy Annenberg family and a popular summit space for decades of presidents, resides on a 200-acre plot of irrigated desert in Rancho Mirage. Though much of that space is occupied by a nine-hole golf course, 12 acres have been dedicated to public gardens and a visitor center with a rotating selection of artwork from the Annenberg collection.

Window shop at art galleries and antique and furniture stores: You can barely walk a block along Palm Canyon Drive without stumbling upon an eye-catching gallery, antique or furniture showroom. Palm Springs and midcentury modernism go hand in hand, and you’ll find plenty of galleries (notably a showroom from retro-inspired artist SHAG) and furniture stores dedicated to the jetsetting aesthetic.

Take a DIY architecture tour through Tennis Club: Palm Springs is brimming with handsome midcentury modern homes. Cruise around some notable neighborhoods, from Tennis Club to Araby Cove, and you’ll spot plenty or architectural gems along the way. Highlights include the Del Marcos Hotel, Elvis’s Honeymoon Hideaway and the Edris House.

• Palm Springs International Airport: 8 minutes away
• Palm Springs Convention Center: 5 minutes away
• Palm Springs Aerial Tramway: 17 minute away
• Palm Springs Art Museum: 3 minute away
• Cathedral City Palm Springs: 13 minute away
• Movie Colony Palm Springs: 6 minute away

Receive double the amenities with access to our sister property Avalon Palm Springs, an eclectic new-fashioned desert hideaway tucked into Old Downtown’s design scene. Less than 100 steps from Ingleside Estate, guests of Ingleside can enjoy Avalon’s three pools, shaded cabanas, 24/7 fitness facilities, spa, and all-day indoor-outdoor dining at Chi Chi Restaurant. Please note that access to Avalon Palm Springs amenities is based on availability, and during periods when the entire property is rented out for private events, access may be limited.